Shipping Policy

The shipping method you select during checkout will determine how fast your order arrives to you. At Hip Chics, we pride ourselves on your orders leaving our warehouse and coming to you extremely quickly! Standard shipping via USPS takes between 2-6 business days to arrive to you (depending on the delivery location).

Our Express shipping is through UPS and takes 1-2 business days. All orders placed by 3:30 pm Monday - Friday are generally shipped out the same day, but are guaranteed to ship within 2 business days. Orders placed after 3:30 pm will be processed the following business day. No orders are shipped out on the weekends or on National Holidays.

If there is an issue with your tracking number or package delivery, please contact the carrier directly before contacting us. Allow 1-4 business days for your tracking information to generate. In some rare cases, tracking information may not update. Please contact us after the estimated delivery time has passed. 

All shipments include Tracking with Delivery Confirmation. If your tracking information confirms that the item has been delivered to your order address, but you have not received your order, please contact the carrier directly to investigate this issue. We cannot be held accountable for packages where tracking information states the package has been delivered to your order address.

Shipping costs WILL NOT be refunded on returned items.

You may also select the option to pick your item up in our store location. This is a free service and the order can be picked up during our normal business hours located at the bottom of our home page. You will receive an order update notifying you when your order is ready for pickup. Order pick ups on Saturdays will be filled as long as the order is placed before 3:30 PM.

FOR DIRECT CHECKOUT VIA FACEBOOK/INSTAGRAM:
Please note "IN-STORE PICKUP" is not an option - If you use this checkout method - your item will be shipped.